Boost Customer Interaction with Automation
Stay Up to Date with Instant Real-Time Feedback
AINVOX simplifies customer feedback by automating follow-ups and surveys. Easily gather valuable insights through automated phone calls and manage feedback effortlessly. Our system helps you collect, collate, and analyse data to continually enhance your services and boost customer satisfaction.
How AINVOX Benefits Your Business with Automated Calls, Surveys & Feedback
Cut Costs with Automation
Reduce operational expenses by integrating seamlessly with your CRM to automate workflows.
Customised Survey Questions
Create precise, custom questions to enhance customer satisfaction and gather relevant feedback.
Instant Feedback Visibility
Get real-time updates on automated calls, surveys, and feedback through a unified digital platform.
Efficient Call Recording
Schedule and record calls clearly to analyse feedback and improve services.
Secure Data Handling
Ensure the confidentiality of your sales and lead information with secure databases.
Cloud-Based Convenience
Enjoy hassle-free setups with our cloud communication solutions, eliminating the need for hardware installation.
How AINVOX Impacts Automated Calls,Surveys & Feedback for Your Business
Proactive Feedback Collection
Chatbots/Voicebots: Deploy voicebots and chatbots to automatically gather customer feedback and conduct surveys.
Enhanced Interaction: Facilitate real-time data collection through automated conversations.
Real-Time Insights from Speech Analytics
Speech Analytics: Transcribe all automated outbound calls and extract valuable insights from surveys and feedback.
Instant Analysis: Gain real-time understanding of customer sentiments to improve strategies accordingly.
Contact Centre Solutions
Inbound and Outbound Contact Centre: Collect feedback and conduct surveys through outbound calls with recording capabilities.
Actionable Insights: Analyse call recordings to derive actionable insights and enhance customer engagement.
Global Feedback Collection
Virtual Numbers: Use virtual numbers to gather feedback and conduct surveys with seamless CRM integration.
Broader Reach: Effectively manage and analyse feedback across different regions in India.
Efficient Lead Management
Tentacle Lead Management: Manage calls, feedback, and surveys conducted by telecallers with detailed call records and analytics.
Insightful Reports: Access comprehensive reports to track lead interactions and optimise strategies.
Data Privacy with Number Masking
Number Masking: Protect agent contact details while conducting surveys and collecting feedback.
Secure Interactions: Ensure confidentiality and build trust with customers through masked numbers.