Privacy Policy

1. Information We Collect We collect various types of information to provide and improve our services to you. This includes:

   • Personal Information: When you register for an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and payment details.
   • Technical Information: We automatically collect information about your device and usage of our website, including IP addresses, browser type, operating system, and other technical details. This information is used to improve the performance and security of our services.
   • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and store certain information. Cookies help us remember your preferences, understand how you use our site, and improve your experience.
   • User-Generated Content: If you participate in forums, discussions, or submit reviews on our site, we may collect the content you provide. This includes any information you choose to share publicly.

2. How We Use Your Information We use the information we collect for the following purposes:

   • To Provide Services: We use your personal information to create and manage your account, process transactions, deliver telephony solutions, and provide customer support.
   • To Communicate With You: We may use your contact information to send you updates, newsletters, promotional materials, and other communications related to our services. You can opt out of these communications at any time.
   • To Improve Our Services: Technical information and usage data help us analyze how our services are used, identify areas for improvement, and develop new features.
   • To Enforce Terms and Policies: We may use your information to enforce our Terms of Service, protect our rights, and ensure the security of our users.
   • For Legal Compliance: We may use or disclose your information as required by law, such as in response to a court order, subpoena, or other legal process.

3. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

   • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering services, and other business functions. These providers are bound by confidentiality agreements and are only allowed to use your information as necessary to perform their services.
   • Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred to the new owner or successor. You will be notified of any such change and given the opportunity to opt-out if your information is to be used in a manner inconsistent with this policy.
   • Legal Obligations: We may disclose your information to comply with legal obligations, protect our rights, and respond to lawful requests by public authorities, including for national security or law enforcement purposes.

4. Your Rights and Choices You have certain rights regarding the information we collect and how it is used:

   • Access and Correction: You can access and update your personal information through your account settings. If you need assistance, please contact us at hello@ainvox.com.
   • Data Portability: In certain circumstances, you may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
   • Deletion: You can request that we delete your personal information. Please note that we may need to retain certain information for legal, security, or operational purposes.
   • Opting Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly. Please note that you may still receive transactional or account-related emails.
   • Cookies: Most web browsers allow you to control cookies through your settings. You can choose to block or delete cookies, but this may affect your experience on our website.

5. Security of Your Information We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.

   • Encryption: We use industry-standard encryption technologies to protect your payment information and other sensitive data.
   • Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job duties.
   • Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. International Data Transfers If you are accessing our website from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different country. By using our website, you consent to the transfer of your information to countries outside your country of residence, including those with different data protection laws.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: hello@ainvox.com +91 731 362 2000

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.