Frequently Asked Questions

AINVOX is a cloud-based telephony solution that provides businesses with tools to manage calls, integrate communication features, and enhance customer interactions. It offers functionalities such as virtual phone numbers, IVR systems, call campaigns, and more, all through an easy-to-use platform.

AINVOX offers several pricing plans to meet different needs: 

  • Standard Plan: Charges per minute for calls, with volume-based discounts available. 
  • Unlimited Plan: Fixed rate per user for unlimited calls, including both inbound and outbound. 
  • Enterprise Plan: Custom pricing based on specific business requirements.

For the Standard Plan, the pricing structure is as follows: 

  • First 10,000 calls: 50 paise per call (inbound and outbound). 
  • 10,001 to 50,000 calls: 40 paise per call. 
  • 50,001 to 100,000 calls: 20 paise per call.

Yes, there is an additional charge of ₹499 per month for each virtual number across all plans.

The Standard Plan includes pay-per-minute calling, virtual numbers, and basic call management features. For more advanced features, you might consider Unlimited or Enterprise Plans.

The Unlimited Plan provides a fixed rate per user with unlimited inbound and outbound calls. It’s ideal for businesses that make a high volume of calls and prefer a predictable monthly cost.

For the Enterprise Plan, which offers customised pricing based on specific needs, you should contact AINVOX directly. We will work with you to understand your requirements and provide a tailored quote.

For the Enterprise Plan, which offers customised pricing based on specific needs, you should contact AINVOX directly. We will work with you to understand your requirements and provide a tailored quote. 

Yes, AINVOX uses secure MPLS-based calling and data protection measures to ensure your communication is safe and reliable.

Absolutely. AINVOX integrates with various business tools like HubSpot and Zoho, making it easy to unify your communication processes.

Virtual Phone Number helps establish a local presence and manage calls efficiently, enhancing customer trust without needing physical office space.

The IVR Builder lets you create custom call flows to direct callers to the right department.

A Call Campaign automates outbound calls for marketing or surveys, reaching many contacts easily.

Lead Management tracks and organises leads from one platform, improving follow-ups and conversions.

Browser Calling with MPLS allows you to make and receive calls directly from your web browser using MPLS for secure and high-quality voice communication.

AINVOX automatically tracks missed calls, ensuring that no opportunity is lost. You can review missed call logs and follow up with customers promptly.

A Toll-Free Number allows customers to call you at no cost to them, encouraging more interactions.

Call Masking protects the privacy of both parties during communication by masking phone numbers.

AINVOX provides tailored communication solutions to enhance efficiency, manage calls effectively, and integrate with industry-specific tools for sectors such as Banking & Financial Services, IT & ITES, Education, Healthcare, Automobile, Real Estate, Consumer Goods, Travel & Hospitality, Logistics, Media & Advertisement, Consulting Services, and Construction.

AINVOX offers solutions for optimising Sales & Lead Generation, tracking Marketing performance, enabling Remote Work, enhancing Customer Service & Support, streamlining Logistics & Delivery, managing Automated Calls, Surveys & Feedback, and ensuring Security Compliance.