Reliable & Secure Cloud Solutions

For Efficient Quality & Compliance Management 

Our cloud-based solution ensures your business delivers consistent and effective customer interactions while adhering to the highest standards of security and compliance. By leveraging our flexible platform, you can establish a compliant engagement environment without additional infrastructure. Automate a secure, agile, and reliable communication workflow with AINVOX. 

Security Compliance

How AINVOX Benefits Your Business in Security & Compliance

Enhanced Security Protocols

Robust Data Protection

Secure Databases: Our highly secured databases protect your data’s confidentiality, ensuring that sensitive information remains safe from breaches and unauthorized access.

Security & Compliance

Integrated Security Solutions

End-to-End Management: Enjoy a secure, cloud-based customer experience management system that delivers reliable and enhanced service without compromising on security.

7 Access

24/7 Access

Flexible Connectivity: Connect your systems and staff from anywhere, anytime. Our solutions are designed to mitigate risks and offer customisable features to suit your business needs.

Cloud-Based Convenience

Effortless Cloud Operations

Cloud-Based Solutions: Avoid the complexities of hardware installation with our cloud solutions, allowing for a smooth and straightforward setup and operation.

Enhanced Customer Service

Enhanced Agent Monitoring

Boost Productivity: Utilise data to monitor and boost agent performance, enabling remote work on a secure platform while scaling your operations smoothly.

Monitor Marketing Performance

Campaign Status Tracking

Detailed Tracking: Access and review the status of running, completed, and paused campaigns. Our platform allows you to filter and manage your database effectively.

Enhance Student and Parent Interaction

Ongoing Feedback Collection

Continuous Improvement: Regularly gather and analyse feedback through automated surveys to drive ongoing enhancements and iterations in your services.

How AINVOX Impacts Security & Compliance For Your Business

Improve Service Quality

Improving Security with Speech Analytics

Real-Time Transcription: Convert customer calls into text and gain insights from various languages to understand sentiments accurately.
Valuable Insights: Use the analysis to get a clear view of customer feedback and refine interactions.

Instant Assistance

Enhancing Contact Centre Operations

Monitor and Support: Track call activities in real-time and use features like call whispering and barging to assist agents.
Automated Responses: Implement Text-to-Speech and automated IVR responses to handle calls effectively.

Generate New Leads

Organised Lead Management

Centralised Records: Manage telecaller activities with detailed call records and insights.
CRM Integration: Connect with CRM systems and websites for better lead tracking.

Secure Communication

Protecting Privacy with Call Masking

Maintain Confidentiality: Conceal agent and customer phone numbers to protect privacy during interactions.
Secure Communication: Use click-to-call features to ensure private conversations.

Secure Your Business Today!

Safeguard your business with our reliable security solutions to protect your data and maintain compliance. Reach out to us now to learn how!